1 reviews | Active since Jan 2017

22 Oct 2024, 07:20

**** company

Blue Label Connect contacted me by getting my details through RCS.

They told me that they would give me a voucher monthly that I can use at Checkers, Dischem and I believe Shoprite.

It has been more than a month, and I have not received such a voucher.

Blue Label has debited my account 4 times and they have taken money from my account 4 times. Please note that I am reporting your company to the Consumer Division of Ombudsman.

You stated that you will cancel this subscription, but you did not.

You took yet another R59 from my account on the 21 of October.

You requested that I send you the RCS statement and I did.

Yet you have not refunded my money.

You owe me R236.

You are a **** company *****ing people's hard earned money and I will make sure everyone knows about your disgusting practices.

0
Replies (2)
Blue Label Connect
Blue Label Connect's reply18 Nov 2024, 09:27
Official
Good day,

We apologize for the frustration and the inconvenience caused.

Please provide us with your account number for us to assist you further.

Regards,
BLC Customer Service Support 
's update28 Nov 2024, 18:11
Reviewer Update
Good day

Please note that the matter has been handed over to the Consumer Goods and Services Ombud.

You may liaise with them.

Regards,
Amogelang