SM
Silence M

1 reviews | Active since Dec 2020

14 Dec 2020, 18:37

Cell phone contract ****

I have recieved a call from blue lebel connect explained to me about their cellphone package and i took it they delivered the cellphone but i am not happy with it as i thought the phone is samsung galaxy A80 but its not what i thought it is i called them and tell them i dont want the phone they sent me i need to cancel the contract but they said since i have opened the parcel i cant return it i need your help to return their phone and cancel the contract i cant be paying for something i dont want for the next 24 month please help me to return this cellphone

0
Replies (4)
Blue Label Connect
Blue Label Connect's reply15 Dec 2020, 12:13
Official
Hi Silence 

We apologize for the experience you've had thus far. Please expect a call from one of our agents to assist. 

SM
Silence M's update16 Dec 2020, 06:35
Reviewer Update
I waited for your call nobody phoned me please come and collect your phone i dont need it i will pay that R495 that you said you will be charging for courier
SM
Silence M's update13 Jan 2021, 07:21
Reviewer Update
thank you hello peter for the help blue label connect collected their phone and contract is being cancelled
Blue Label Connect
Blue Label Connect's reply13 Jan 2021, 09:40
Official
Hi Silence

Thank you for confirming. If you need further assistance, please don't hesitate to reach out.