Cancellation and refund

Dear Sir/Madam

Early in May 2017 apparently my SIM card number was converted to a contract number without my consent. Apparently an SMS was send to my phone that have No clue about.

I have been trying to cancel this since early in June 2017 and the agent been unhelpful with any information. The first agent said they would log a call and some one would call me back.

Now I am hereby giving you notice that I am canceling the contract with you that is dated from 01 May 2017 with immediate effect 23 August 2017.

You breached our contract from 01 June 2017 without fulfilling the airtime until today, that specifically describe the terms that breached the contract.I have been up and down to edcorn branches to cancel this contract and have also left messages to contact me to No availability

Ref numbers of cancel Product Refund: First was in June ... lost reference -EDRF-170 ********** 252: 02/8/2017 -EDCP-170 ********** 155: 16/8/2017

Cancellation of the above referenced contract is effective immediately for violating the terms and conditions that are in my rights as a consumer.

Due to this breach of contract as clearly stated above I am cancelling my entire contract with you effective immediately for the delivery of the above stated service.May you refund all the chargers R25.00 from May where I was charge twice in the same month until today and the double charge is very wrong.

MR J MORWAKGOTLA; RMCS Account number: C ********** / 1

Total refund is R 250 plus minus

Thirdly due to unforeseen circumstances .. I want to pay my account with Edgar's off because my work contract ends this month where I am presently working and I won't be able to maintain bills with you in the future because I will be unemployed.

.Please call me as soon as possible at the number found below for further information

Best regards,

John Morwakgotla