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Motheo R
1 reviews | Active since Jul 2023
15 Aug 2023, 12:48
Cancel
I want to open a cellphone contact with Vodacom,but they can't because it says that I have an existing account with RMCS Blu Label since 2020, I don't remember opening an account with them. I want to cancel this contract with RMCS and I call them everyday and they saying that I don't exist in their system .
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Replies (3)
Blue Label Connect's replyOfficial
15 Aug 2023, 12:58Good day Motheo R.
We located the number you provided in our data base. Kindly note that you opted in to an sms that was sent to you in 2020 to receive free airtime as a VIP customer. We will send your number to Vodacom to have the line migrated back to prepaid. Once the migration has been completed you will have to rica the line in your name to continue the use of the number. When the migration takes place, the line will stop working and this is when you go and rica the line at any of the rica outlets near you. Migration should occur in 24-48 hours.
We located the number you provided in our data base. Kindly note that you opted in to an sms that was sent to you in 2020 to receive free airtime as a VIP customer. We will send your number to Vodacom to have the line migrated back to prepaid. Once the migration has been completed you will have to rica the line in your name to continue the use of the number. When the migration takes place, the line will stop working and this is when you go and rica the line at any of the rica outlets near you. Migration should occur in 24-48 hours.
Blue Label Connect's reply15 Aug 2023, 12:58
Official
Good day Motheo R.
We located the number you provided in our data base. Kindly note that you opted in to an sms that was sent to you in 2020 to receive free airtime as a VIP customer. We will send your number to Vodacom to have the line migrated back to prepaid. Once the migration has been completed you will have to rica the line in your name to continue the use of the number. When the migration takes place, the line will stop working and this is when you go and rica the line at any of the rica outlets near you. Migration should occur in 24-48 hours.
We located the number you provided in our data base. Kindly note that you opted in to an sms that was sent to you in 2020 to receive free airtime as a VIP customer. We will send your number to Vodacom to have the line migrated back to prepaid. Once the migration has been completed you will have to rica the line in your name to continue the use of the number. When the migration takes place, the line will stop working and this is when you go and rica the line at any of the rica outlets near you. Migration should occur in 24-48 hours.
MR
Motheo R's updateReviewer Update
21 Aug 2023, 12:10I am still waiting for you to fix this , please I need the contract with Vodacom and you are delaying me.
MR
Motheo R's update21 Aug 2023, 12:10
Reviewer Update
I am still waiting for you to fix this , please I need the contract with Vodacom and you are delaying me.
Blue Label Connect's replyOfficial
23 Aug 2023, 09:14Good day Mr/Miss Rhaina
Kindly note that your number has been successfully converted back to prepaid. You may visit your nearest Vodacom store with your ID & proof of residence, and they will assist you to RICA your sim card to confirm prepaid reactivation.
Kind regards
Thembinkosi
Kindly note that your number has been successfully converted back to prepaid. You may visit your nearest Vodacom store with your ID & proof of residence, and they will assist you to RICA your sim card to confirm prepaid reactivation.
Kind regards
Thembinkosi
Blue Label Connect's reply23 Aug 2023, 09:14
Official
Good day Mr/Miss Rhaina
Kindly note that your number has been successfully converted back to prepaid. You may visit your nearest Vodacom store with your ID & proof of residence, and they will assist you to RICA your sim card to confirm prepaid reactivation.
Kind regards
Thembinkosi
Kindly note that your number has been successfully converted back to prepaid. You may visit your nearest Vodacom store with your ID & proof of residence, and they will assist you to RICA your sim card to confirm prepaid reactivation.
Kind regards
Thembinkosi