TM
Theo M

1 reviews | Active since Aug 2022

11 Aug 2022, 12:56

BULL****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ordered a phone, got deleivered yesterday, upon putting the phone on, it did not request for me to sign in, create a new google account etc, from which i already knew the phone was already tampered with, when i skipped those parts to acess the phone, it was eveident that the phone was already added with apps from This puss company without my authorizatin where they could see/view my location, contacts, media everything, whcih i did not authoriused, upon me trying to put and create a google account the phone then locked me out, saying "sign into google account with owners infomation" i have not being able to use the phone from yesterdasy upon it being delivered, it is stuck on the google sign up screen of which i dont have the info of since i was not the first owner(PERSON) to have logged ontop the phone.

I AM NOT GOING OT PAY FOR **** ALL!!! HOW THE **** CAN YOU GUYS ADD YOUR OWN APPS ONTO A DEVICE THAT SUPPOSE TO BE BRAND NEW? THAT MONITORS US? THAT BREACHMENT OF PRIVACY, I WANT THIS PHONE TAKEN BACK AND I WANT ANEW PHONE WITH NONE OF YOUR ****ING **** APPS INSTALLED ON IT. I EXPECT A PHONE CALL ON MY NUMBER *** TO GET THIS SORTED OUT ASAP!!!!!!!!!!!!!

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Replies (4)
TM
Theo M's update11 Aug 2022, 14:15
Reviewer Update
Just received a call from ***, spoke to a polite female cant recall her name, we agreed the phone will be picked up on monday, Please note as discussed on the call, the device i currently have will be picked up and a replacement will be sent out to me within 7 working days, please note also discussed, the phone should be brand new, without any thirt party apps such as "ThinkAdam DPC" etc like what was on the current device which was acessing my personal infomation, please ensure the replacement phone is sent within 7 working daysd, cause i will not be paying for anything if i dont recieve the replacement phone as agreed on .

Thanks for the feedback call.
Blue Label Connect
Blue Label Connect's reply11 Aug 2022, 16:14
Official
Good  Day Mr. Mudaly kindly note as per our telephone conversation regarding your query, please note that a collection has been booked, Courier IT will collect from you next week Monday . Please send only the cell phone and no sim card, your tracking waybill is *** and further investigation regarding the tampered device has been logged with the relevant department and we will revert once feedback has been received.

Thank you
Kind Regards

Sam

TM
Theo M's update11 Aug 2022, 17:21
Reviewer Update
Hi, Please i need confirmation after the phone is picked up, how long before i receive a new phone? as discussed i will not be paying anything, united of the date i receive the new phone.which is common sence is correct.
Blue Label Connect
Blue Label Connect's reply12 Aug 2022, 13:16
Official
Good Day Mr. Mudaly. kindly note that once the cell phone has been collected and received back at our office for assessment and there is no damage found on the device, we will then replace it and dispatch immediately at no cost to you.