RO
Ryno O

1 reviews | Active since Nov 2022

31 Jul 2024, 15:23

Bluelabel connect

Hi ive taken a contract phone from them today its been 3 months ive paid in fully ,thou when the lqdy from bluelabel spoke to me i thought she said R239 p/m now im paying R439 for a cheap Zte Blade A52 Lite thats not even worth R1400 so bassicly ive paid the the peqce of ******* and i hardly use the phone i ve coupd of get a combo from vofacom for this price ive asked them for anupgrade but they said i must pay 24 months for a peace of crab if u take R439 p/m over 24 months it works out R10,536 i ve could of bought 10 of these phones !!!Im not going to pay further till they give me a better phone thats it so what im saying is there contacts on FB and google not the same at all bluelabel i will never ever take a contract from them and there customer service o sorry sir we can do nothing thats it what about head office all these companies are the same if u wana take out a contract becarefull rather buy a phone .

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Replies (4)
RO
Ryno O's update01 Aug 2024, 15:40
Reviewer Update
Ps!I still unhappy with bluelabel connect this morning customer service phoned me and told me they will look for a better device to assit me the lady said She will 5 min ill call u back still waiting for her bad service i will not pay any instalments further at all Bluellabel sorry u a bad company .Note no more payments
RO
Ryno O's update01 Aug 2024, 15:44
Reviewer Update
Dont tell le 5 min shes gonna look for wich device i can get a contract and better phone on top of this Zte **** im not ev3n using the phone cellphone contracts is a problem qnd there ads lol a joke ....bluelabel cheers jo payment u can put me on Itc i dont care baf service
RO
Ryno O's update02 Aug 2024, 12:35
Reviewer Update
Bluelabel connect never ever will i do bussiness
With this company again bad news .

R439 p/m for a Zte phone what a joke and its 24 months

Blue Label Connect
Blue Label Connect's reply20 Aug 2024, 16:05
Official
Dear valued customer,

Thank you for reaching out to us regarding your concerns with your contract phone package. We apologize for any confusion that may have arisen during the initial communication about the pricing of the ZTE Blade A52 Lite device. We understand your frustration and we strive to address your grievances in a satisfactory manner.

Please be advised that we only offer upgrades to clients who are finishing up the current contract, and also the price of the device also include benefits that you are receiving every month.

Regards,
BLC Team