EB
Elmarie B
1 reviews | Active since Nov 2025
22 Nov 2025, 08:10
BLUE LABLE CONNECTIONS IS A HUGE NO!
What can I say? I am not able to load airtime or data on my phone. Numerous calls for help and end up in 2 week"s inability to help me fix the problem. No help or response whatsoever. Just a operator who is sending emails to other departments to fix the problem and EVERY time I am calling it is the same respons. I am sending a message for them to fix the problem or they are working on it! ***! For 2 WEEKS!!!! NO NO NO!
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Blue Label Connect's replyOfficial
24 Nov 2025, 08:48Good day,
Thank you for reaching out and bringing this to our attention. We would like to apologize for the inconvenience caused as this is not the level of service we aim to provide our clients. Kindly note that we are currently reviewing your query and we have sent you an email requesting for more information to enable us to assist you promptly.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing this to our attention. We would like to apologize for the inconvenience caused as this is not the level of service we aim to provide our clients. Kindly note that we are currently reviewing your query and we have sent you an email requesting for more information to enable us to assist you promptly.
Kind regards
BLC Customer Care Team
Blue Label Connect's reply24 Nov 2025, 08:48
Official
Good day,
Thank you for reaching out and bringing this to our attention. We would like to apologize for the inconvenience caused as this is not the level of service we aim to provide our clients. Kindly note that we are currently reviewing your query and we have sent you an email requesting for more information to enable us to assist you promptly.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing this to our attention. We would like to apologize for the inconvenience caused as this is not the level of service we aim to provide our clients. Kindly note that we are currently reviewing your query and we have sent you an email requesting for more information to enable us to assist you promptly.
Kind regards
BLC Customer Care Team