NS
Neerana S
1 reviews | Active since Jun 2020
30 Jun 2020, 12:02
Blue Label Telecoms/ RMCS
My account was moved from Cell C to RMCS but Cell C emails me a statement every month. This makes no sense. Since the account was moved over my cell number has been suspended. I have called RMCS 4 times since I realised there was an issue. Each time I call the agent tells me that the issue is not with them it is with the network. When I contact the network I am told that my number is no longer on the network, yet Cell C sends me an SMS almost every day regarding upgrades and data and airtime management.
At this stage, only Whats App works and I'm not even able to update my voice mail to direct people to whats app.
Between these two companies neither has been able to resolve this issue for 4 weeks now.
Helpful (0)
Replies (1)0
Replies (1)Blue Label Connect's replyOfficial
30 Jun 2020, 12:05Good day
Thank you for raising your query with us. We will be in contact shortly to resolve the issue.
Thank you
Gaositwe
Thank you for raising your query with us. We will be in contact shortly to resolve the issue.
Thank you
Gaositwe
Blue Label Connect's reply30 Jun 2020, 12:05
Official
Good day
Thank you for raising your query with us. We will be in contact shortly to resolve the issue.
Thank you
Gaositwe
Thank you for raising your query with us. We will be in contact shortly to resolve the issue.
Thank you
Gaositwe
