#BLUE LABEL TELECOMS CAN DO BETTER

I had a bad experience with this service provider I bought an electricity token using capitec bank app on a Saturday and I got a token voucher , I entered the token and it says used I emailed them proof of purchase, and the token was provided, they send me another token but still, it said used again and I resorted to email where I got the shock of my life by a rude consultant Sizakele Mathebula who called me, I asked to speak to her supervisor but she dropped my call this is not the first time this has happened to me but now they are taking me from pillar to post is this how you treat your consumers. Could someone from this office please help me?

Dissatisfied consumer