svdm
stella van de merwe
1 reviews | Active since Sept 2016
09 Oct 2024, 08:49
Blue label sharks
Blue label is sharks....... ive cancelled a contract with them, returned their device with all written consent that I am not liable for paying the contract or any fees, as the device was not working even after they have "repaired" the new device. this all happened in 2019. now they have blacklisted me and apparently handed me over to debt collecters that I do not know who to get funds out of me. ive been in communication with blue label connect and when i give them proof that i am not at fault they ignore me. this has been ongoing for more than a year now. this blacklisting effects my credit score and i cannot apply for loans, and for finance due to their incompetence
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Replies (7)0
Replies (7)svdm
stella van de merwe's updateReviewer Update
09 Oct 2024, 08:53I have dates and names , i think in one moth i spoke to 5 different people and emailed them but to no avail. i just want a paid up letter thats all and ill be able to clear my name.. bunch of *********** assholes
svdm
stella van de merwe's update09 Oct 2024, 08:53
Reviewer Update
I have dates and names , i think in one moth i spoke to 5 different people and emailed them but to no avail. i just want a paid up letter thats all and ill be able to clear my name.. bunch of *********** assholes
Blue Label Connect's replyOfficial
14 Oct 2024, 12:56Hi Mr/s Van de merwe,
Please confirm if you still remember the courier that collected the device.
If you have any proof of collection that the driver sent to you, kindly provide that will help with our investigations.
Regards,
Nkundele
Please confirm if you still remember the courier that collected the device.
If you have any proof of collection that the driver sent to you, kindly provide that will help with our investigations.
Regards,
Nkundele
Blue Label Connect's reply14 Oct 2024, 12:56
Official
Hi Mr/s Van de merwe,
Please confirm if you still remember the courier that collected the device.
If you have any proof of collection that the driver sent to you, kindly provide that will help with our investigations.
Regards,
Nkundele
Please confirm if you still remember the courier that collected the device.
If you have any proof of collection that the driver sent to you, kindly provide that will help with our investigations.
Regards,
Nkundele
svdm
stella van de merwe's updateReviewer Update
14 Oct 2024, 16:56 Nkundele
The device was collected by Sky Couriers In January 2020 and receipt acknowledged by Leslie on 27/01/2020
see email As stated previously, requesting a cancellation within the 24 month period comes with a settlement amount. We are currently not charging you the cancellation fee as agreed upon below, but there is no refund due on the account.The billing will be cancelled after the order is received without fault. Lesley Palmer
The device was collected by Sky Couriers In January 2020 and receipt acknowledged by Leslie on 27/01/2020
see email As stated previously, requesting a cancellation within the 24 month period comes with a settlement amount. We are currently not charging you the cancellation fee as agreed upon below, but there is no refund due on the account.The billing will be cancelled after the order is received without fault. Lesley Palmer
svdm
stella van de merwe's update14 Oct 2024, 16:56
Reviewer Update
Nkundele
The device was collected by Sky Couriers In January 2020 and receipt acknowledged by Leslie on 27/01/2020
see email As stated previously, requesting a cancellation within the 24 month period comes with a settlement amount. We are currently not charging you the cancellation fee as agreed upon below, but there is no refund due on the account.The billing will be cancelled after the order is received without fault. Lesley Palmer
The device was collected by Sky Couriers In January 2020 and receipt acknowledged by Leslie on 27/01/2020
see email As stated previously, requesting a cancellation within the 24 month period comes with a settlement amount. We are currently not charging you the cancellation fee as agreed upon below, but there is no refund due on the account.The billing will be cancelled after the order is received without fault. Lesley Palmer
svdm
stella van de merwe's updateReviewer Update
14 Oct 2024, 16:58But Now apparently I oweYour Company money..........sorry not sorry I have all the proof. You guys think we are stupid and can **** people out of well earned money... I even reported You at the credit bureau
svdm
stella van de merwe's update14 Oct 2024, 16:58
Reviewer Update
But Now apparently I oweYour Company money..........sorry not sorry I have all the proof. You guys think we are stupid and can **** people out of well earned money... I even reported You at the credit bureau
Blue Label Connect's replyOfficial
18 Oct 2024, 16:12Hi stella,
Please send us the email attachment that Leslie acknowledged on ***
Regards,
Nkundele
Please send us the email attachment that Leslie acknowledged on ***
Regards,
Nkundele
Blue Label Connect's reply18 Oct 2024, 16:12
Official
Hi stella,
Please send us the email attachment that Leslie acknowledged on ***
Regards,
Nkundele
Please send us the email attachment that Leslie acknowledged on ***
Regards,
Nkundele
svdm
stella van de merwe's updateReviewer Update
24 Oct 2024, 03:46I have sent it to the cuatomer care email but no one responds or takes the time to clear my name as you are in fault. Own up to acknowledging your poor *********** workperformance trying to ***** money
svdm
stella van de merwe's update24 Oct 2024, 03:46
Reviewer Update
I have sent it to the cuatomer care email but no one responds or takes the time to clear my name as you are in fault. Own up to acknowledging your poor *********** workperformance trying to ***** money
Blue Label Connect's replyOfficial
24 Oct 2024, 10:38Hi Stella,
We would like to apologize to you for the inconvenience and the frustration this has caused you.
Please note that we found all the information you sent us, and we can confirm that the device was received in our premises.
We have cancelled your contract and sent a cancellation letter to your email address; please note we have also escalated your query for your credit payment profile to be updated.
Kind regards,
Nkundele
We would like to apologize to you for the inconvenience and the frustration this has caused you.
Please note that we found all the information you sent us, and we can confirm that the device was received in our premises.
We have cancelled your contract and sent a cancellation letter to your email address; please note we have also escalated your query for your credit payment profile to be updated.
Kind regards,
Nkundele
Blue Label Connect's reply24 Oct 2024, 10:38
Official
Hi Stella,
We would like to apologize to you for the inconvenience and the frustration this has caused you.
Please note that we found all the information you sent us, and we can confirm that the device was received in our premises.
We have cancelled your contract and sent a cancellation letter to your email address; please note we have also escalated your query for your credit payment profile to be updated.
Kind regards,
Nkundele
We would like to apologize to you for the inconvenience and the frustration this has caused you.
Please note that we found all the information you sent us, and we can confirm that the device was received in our premises.
We have cancelled your contract and sent a cancellation letter to your email address; please note we have also escalated your query for your credit payment profile to be updated.
Kind regards,
Nkundele