YN
Yamkela N

1 reviews | Active since Jun 2020

12 Jan 2021, 13:28

Blue Label Settlement Letter Request

I have called Blue Label on Friday 8th asking for a settlement letter and was told I will have it by Monday the 11th, which was not the case. I called yesterday and was promised to have it sent yesterday and I am still waiting for it.

0
Replies (3)
Blue Label Connect
Blue Label Connect's reply12 Jan 2021, 13:59
Official
Hi Yamkela

We apologize for the experience you've had thus far. Please expect a call from one of our agents to assist. 
YN
Yamkela N's update12 Jan 2021, 14:00
Reviewer Update
Can it not be another follow-up done on my behalf however the Letter itself. Thank you
YN
Yamkela N's update13 Jan 2021, 09:40
Reviewer Update
I am still waiting for the Call as promised yesterday. I just want to settle the account please, I need the remaining balance and account details PLEASE.