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1 reviews | Active since Sept 2012

17 Jul 2024, 15:34

BLUE LABEL CONNECT / VODACOM / HELLOPETER

BLUE LABEL CONNECT USELESS!!!!

TO YOUR RESPONSE BELOW...

Blue Label Connect’s reply 16 Jul 2024 at 08:30 Good day Mr/s Vivaliano

We understand your frustrations, but you did request for us to migrate your line to prepaid and we processed your request

Please visit the network store and Rica the line, it is not suspended, it was simply migrated to prepaid as per your request.

Thank you

I did not ask to belong or have any connection with BLUE LABEL CONNECT BLUE LABEL CONNECT was not a open avert or information of any way, kind, shape or form, mentioned or non mentioned. for the client to make a informed decision about what they purchase into. What the into, would entail etc. ABSOLUTE NOTHING!

This is a deal BLUE LABEL CONNECT HAS or had with certain concerns. The client is not informed. The client is not asked permission or given a choice! The client is simply left with your mess due to your in efficient abilities. The client has to correct all it would entail at their own expense to have their own sim and dumber made free from your ridiculous way of conduct. BLUE LABEL CONNECT CONDUCT IN A WAY OR FASHION LEAVING THE WITH NO RESPONSIBILITY TO THE CLIENT .

ASSUMING THIS IS WHY BLUE LABEL CONNECT AVOID THE CLIENT!! you do not have the right to a clients sim card- ******* OPERATION!

IF I HAD TO GIVE MY CLIENT OR A CLIENT A SERVICE TO A REQUEST THEY MAY HAVE, the client may not know all the procedures such entail and all the admin fancy names of choice that we choose to call it to appear efficient and squeaky clean.

I DO AND WILL GO OUT OF MY WAY TO CALL THE CLIENT TO DISCUSS THE PROCEDURES AND INCONVENIENCE IT MAY SURFACE SO THAT THE CLIENT IS PREPARED AND CAN CONTINUE HER LIFE WITHIN PARAMETERS OF PROPER PLANNING.

I assume such abilities is outside of your reach, service, efficacy. BLUE LABEL CONNECT ABSOLUTE USELESS.

I ALWAYS ONLY HAD A PRE PAID.

BLUE LABEL CONNECT MADE IT CONTRACT, DUE TO THEIR ATTACHED DEAL WITH VODACOM OF WHICH THE CLIENT/S HAVE NO KNOWLEDGE OF.

IT is something one find out along the way. if you are observant.

i only had a pre paid card. I can prove it ! I did prove it to you!!

your dea, BLUE LABEL CONNECT l with VODACOM was called a CONTRACT! Attached to my sim card i purchased as a pre paid card.

I have rica evidence enough to make a necklace due to BLUE LABEL CONNECT outrageous scheme of operation.

So due to BLUE LABEL CONNECT , i GOT TOTALLY DELETED OUT OF THE VODACOM SYSTEM. NOT MIGRATION!!!!! I HAD NO REASON TO APPLY WITH YOU FOR MIGRATION. In over a year that I tried to do a Migration with a bank, for a deal they offer, i could not, due to the hold BLUE LABEL CONNECT attached them to my sim card. The attachment was documented as a contract. This kept my sim card in a bad light, also the reason why i received a BAD CREDIT RATING ATTACHED TO MY NAME. This after I have a top class credit score, always. BLUE LABEL CONNECT APPARENTLY IS KNOWN TO ALWAYS PAY LATE OR NOT AT ALL.

SO STOP THE RETARDED REPEAT BEHAVIOR TO KEEP APOLOGIZING. IT MEANS ABSOLUTELY NOTHING. Neither does your understanding to clients frustration. The conduct and plans practiced with, is well thought out and done from a plan and cognizant state of mind. Structure authorized to conduct business with.

You insult peoples intellect and show the world how you conduct with zero efficacy and efficiency .

If i have to apply a service at a client request and now this would remove her vehicles wheels for at least a day, I would send a courier with a document to inform the client at my cost, instead of the client left in inconvenience and cost due to my business conduct. DO YOU GET IT!!

Probably Not,

I went to Tygervalley Branch Vodacom opposite Verimark branch. I was so ****ed at that time, but super calm. The lady in the Vodacom store approached me to ask how she could help.

I greeted and said first of all, excuse if i come across frustrated, but i am, i am solidly ****ed off. Therefor i am asking to please find me a person that is fami**** and efficient in BLUE LABEL CONNECT.

She smiled and said, mam please follow me and have a seat. She new the entire ABC OF BLUE LABEL CONNECT. ^ how they pay and do not pay, how their business create complication to a sim card. Chante at Vodcom, new exactly what to do. She asked my Cell number which could not be traced on the system. She re set and tried again. There was no record of my existence . Id number was next. She traced it all. Explained to me that I was totally removed as non existent so that the mess of BLUE LABELS CREATION they get them-self with the clients, into could be rectified.

After 3 years, give and take a few weeks, i walk into the right person. This after Vodacom same Branch, manager refused to be of any assistance through my journey there for a year and a half.

Chante at Vodacom sorted me out in less than 10 min. EXPLAINED AFTER 30 MIN MOST... if i had not received a sms yet by such time to be active, i could just re set my phone for it to take place. BLUE LABEL CONNECT - SHE DID NOT WAIT FOR ME TO PERHAPS NOT RECEIVE A SMS AND NOT KNOW TO RE SET THE PHONE. NO. SHE INFORMED THE CLIENT IN ADVANCE- IN CASE. it is called efficient,

I did exactly that after 40 min, and everything was taken care of.

A journey I do not wish to ever walk again. I am so relieved i am free from Blue Label Connect. Unless it is necessary to engage in cost to get my credit back to normal, then i would direct lawyers to deal with it. ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Thank you to HelloPeter and Chante from Vodacom Tygervally^

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Replies (1)
Blue Label Connect
Blue Label Connect's reply22 Jul 2024, 09:43
Official
Thank you for letting us know, we are glad that after migrating your line to prepaid, you were able to register it under your name.