1 reviews | Active since Sept 2018
Blue Label connect unauthorized billing and misrepresentation - ****MERS
I received a phone call on 14/08/2025 from *** saying that I received a R500 voucher on my RCS card. They confirmed my name surname and cell number. At no point during this whole conversation with the so called consultant was a subscription fee mentioned. I was informed that I had received a voucher and that a link would be sent to my phone to activate it. I never received such a link, which is why I immediately contacted RCS for clarity. I have since been charged a subscription fee of R299 per month, which I never agreed to. This constitutes unauthorized billing and misrepresentation. I have sent an email to *** on 15/08/2025 and again on 25/08/2025 with NO RESPONSE!! It is mind boggling how this company can get away with this *****! Just opening hello peter this company stands out with negative reviews.
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and have sent you an email requesting for more information to enable us to assist you further.
Once again, we apologize for the inconvenience caused.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and have sent you an email requesting for more information to enable us to assist you further.
Once again, we apologize for the inconvenience caused.
Kind regards
BLC Customer Care Team