1 reviews | Active since Dec 2023
BLUE LABEL CONNECT -*****ULENT DEBIT ORDER DEDUCTIONS
DO NOT EVER ENGAGE WITH BLUE LABEL CONNECT FOR ANYTHING! I have paid up my account which they handed over to NIMBLE GROUP, even though they were deducting money from my bank account. My instalment to them was reduced by them, and then they handed me over to Nimble Group for being in arrears with my account! I have hundreds of emails and phone calls to them, and it's the same BS reply from all of them. "WE ARE SORRY FOR THE INCONVENIENCE CAUSE, YOUR MATTER HAS BEEN ESCALATED" Last month, after the account was paid in full a month before and they sent me a paid up letter, they debited my account again, they persistently send me text messages, I receive phone calls about being in arrears in with my BLUE LABEL CONNECT account, they threaten me with legal action. Then I receive phone calls from the same company, offering me a new cellphone contract and thanking me for paying my account in full!! THEY DO NOT TAKE ANY ACTION ON THEIR PROMISES! I WILL BE SENDING DEVI AND CARTE BLANCHE A FORMAL COMPLAINT, THEY NEED TO BE EXPOSED!
We sincerely apologise for the frustration and inconvenience this experience has caused you.
We have received your query and have escalated the matter to the senior management team at Blu Label Connect for further investigation and assistance.
We understand the importance of your query and appreciate your patience while we work to address this. We will provide you with an update as soon as possible.
Kind Regards
Lee-Anne
We sincerely apologise for the frustration and inconvenience this experience has caused you.
We have received your query and have escalated the matter to the senior management team at Blu Label Connect for further investigation and assistance.
We understand the importance of your query and appreciate your patience while we work to address this. We will provide you with an update as soon as possible.
Kind Regards
Lee-Anne
