JE
Johnny E
1 reviews | Active since Sept 2013
20 Sept 2023, 16:46
Blue Label Connect terrible service.
Received a call to take out a contract about 5 months ago, until today never were able to use the device or the simcard. I've mailed called and tried various ways to make contact with Blue Label Connect - only when the 4th(previously went off on timex3) debit order did not go off they decided to make contact with me. Still no solution?. Received 2 calls today from +*** 1st call(12:33) no one talked 2nd one was dropped by caller(agent) that surely had an irritated day do far 16:25.
The 72hours passed months ago and still no activation???.
Can Blue Label assist to this matter?. So far the worst service ever 😒.
Helpful (0)
Replies (1)0
Replies (1)
Blue Label Connect's replyOfficial
22 Sept 2023, 09:30Good day Mr. Engelbrecht
Thank you for your Hello Peter query.
Kindly advise if you have bought a new sium card from Cell C for a sim swap to be done for you?
If so, please note that we have also sent you an email from which you can respond and provide us with the sim serial number of the new sim card and we will process a sim swap for you.
Kind regards
Thembinkosi
Thank you for your Hello Peter query.
Kindly advise if you have bought a new sium card from Cell C for a sim swap to be done for you?
If so, please note that we have also sent you an email from which you can respond and provide us with the sim serial number of the new sim card and we will process a sim swap for you.
Kind regards
Thembinkosi
Blue Label Connect's reply22 Sept 2023, 09:30
Official
Good day Mr. Engelbrecht
Thank you for your Hello Peter query.
Kindly advise if you have bought a new sium card from Cell C for a sim swap to be done for you?
If so, please note that we have also sent you an email from which you can respond and provide us with the sim serial number of the new sim card and we will process a sim swap for you.
Kind regards
Thembinkosi
Thank you for your Hello Peter query.
Kindly advise if you have bought a new sium card from Cell C for a sim swap to be done for you?
If so, please note that we have also sent you an email from which you can respond and provide us with the sim serial number of the new sim card and we will process a sim swap for you.
Kind regards
Thembinkosi