Hellopeter
Share Your Experience
MH
Michelle H

1 reviews | Active since Mar 2022

11 Oct 2022, 09:04

Blue Label Connect P sort your mass

I am mentally furious with Blue Label connect. I cancelled my contract with them and they collected their phone. I now received below message from debt collectors.

Blue Label Limited Offer! Balance:R8730,Settlement:R5240.Exp:31/10/22.GVDM Att,FNB,***,Tel:***,Email:***,Ref:NEL-***.

I do not owe blue label a single cent.

0
Replies (5)
Blue Label Connect
Blue Label Connect's reply25 Oct 2022, 13:27
Official
Good Day Miss Hlakula, we sincerely apologize for the delayed response. Kindly note that we have escalated the matter with our accounts department and will revert with feedback once received.

Thank you
Kind Regards
Sam
MH
Michelle H's update28 Oct 2022, 16:47
Reviewer Update
Good day Sam I got a call again to from this number *** and I was told I owe Blue Label R8730 and the account was handed over to the on the 11 October 2021. I am really angry blue label is dragging my profile to the mud. I spoke to you earlier this week and you told me your finance department will sort this out.
Blue Label Connect
Blue Label Connect's reply31 Oct 2022, 16:38
Official
Good day Miss Hlakula, kindly note that we have requested that our collections department rectify the matter and call you with the correct feedback regarding your account. Please expect a call from them soon.

Thank you
Kind Regards
Sam
MH
Michelle H's update11 Nov 2022, 16:05
Reviewer Update
I am still getting messages from debt collectors that I owe Blue Label Connect while I cancelled my contract with you last year December 2021 and this was second day the phone was delivered to me. The cellphone was collected in March 2022 due to your delays as you kept on deducting money into my account. Why IS THIS ISSUE not been sorted after you promised to sort it out with your Finance Department. SORT THIS *** NOW , YOU GUYS ARE MESSING UP WITH MY CREDIT RECORD. WHY AM I STILL GETTING THESE SMS.. I don't owe you guys a single cent. SORT THIS **** OUT. Blue Label Settlement Offer! Bal: R8770 Disc R3500 Settlement R5270 valid till 30/11/2022! GVDM Att FNB acc nr ***, ref NEL-*** tel ***
Blue Label Connect
Blue Label Connect's reply14 Nov 2022, 08:22
Official
Good day Mrs. Hlakula. kindly note that we have escalated the matter with GVDM and have requested feedback regarding this matter. We will inform you once feedback has been received. We sincerely apologize for any inconvenience caused.

Thank you
Kind Regards
Sam