Blue Label Connect - ****mers or not?

So mid January 2025 I decide to take out a cellphone contract for my husband for his birthday. End January my first debit order goes off, perfect.

End of February I get hit with a double debit order LOL 2 different collection references. End of March again I get double debited again with 2 different collection references.

So, I immediately call their *** call center number, and today is the 9th no joy in getting call back from their collection or accounting department. Even team leader Brandon promising me to call me back on Monday 7th of April is an empty promise.

To top of the fun part, you have people calling you from the collection department demanding payment, being rude when you telling them but you have double debited me. Then putting the phone down on you.

So every day I have to go through the same roller coaster of phoning the unhelpful call centre that can only say "you case has been escalated".

Wondering how many other people are getting ****MED by BLC on their accounts with multiple different collection references.