1 reviews | Active since Jul 2017

06 Jan 2022, 09:52

Blue label connect is the worst **** ever!!!

Worse ever!!!!! Phone non stop and force a person to take dream rewards before they check if a person qualifies for a cellphone contract. The more I say "no" the more they phone. The debicheck was activated on my bank account without permission but still no answer about a cellphone contract. I am taking legal steps if they deduct one cent as I know their calls are recorded. Don't call me again as you called 20 times Yesterday!!!!

0
Replies (5)
Blue Label Connect
Blue Label Connect's reply06 Jan 2022, 12:06
Official
Hi Mariette

We sincerely apologize for the experience you've had thus far. We will request our team reach out to you and assist urgently. 
's update06 Jan 2022, 13:52
Reviewer Update
Could you kindly stop calling me as I wanted a cellphone contract and not dream rewards or any funeral policies. My phone has been ringing non stop today. I am at work and would appreciate if you can respect that. I don't want anything else but a cellphone contract. Your staff drop the call as soon as I reject the rewards then the next agent call. This is becoming harassment now. Take your debit order off my bank account and stop harassing me. What part in my first comment didn't you understand? I said not to call me and if you deduct any funds from my account as the debicheck went through U will take further steps!!!!
's update07 Jan 2022, 13:53
Reviewer Update
Another 5 calls today if I am still interested in a cellphone contract but I have to take the dream rewards. Seriously. No no no no!!!!! I don't want the dream rewards!!!!!
Blue Label Connect
Blue Label Connect's reply07 Jan 2022, 14:34
Official
Hi Mariette, we sincerely apologize for that. This will be raised with management at the Call Centre again. 
's update07 Jan 2022, 17:15
Reviewer Update
Your adverti*****t about my cellphone deals or blue label connect as caller ID identify all calls as spam is not about getting a cellphone contract but it is all about dream rewards and policies that gets forced unto people wanting a cellphone contract. As soon as a person says not interested the call gets dropped without goodbye then the next call center agent phone you and repeat all the questions and when a person gets transfered the agent drop the call and phone back accusing me of dropping the call. I had the worst 3 days ever being harassed by your call centre. Never ever again. I will go stop the debit order at my bank as I don't want the dream rewards as I wanted a cellphone and not unnecessary **** people think I need. Adiel Moosa contacted me Yesterday and left a mail that I need to call him. I don't need to do anything as I asked for you to stop the debit order for dream rewards and to kindly stop calling me but today I received 6 calls from your call center asking if I still want a cellphone contract and as soon as I say no to dream rewards then the phone gets dropped. Very unprofessional and rude.
Don't advertise what you don't sell as the call center told me I have to take the dream rewards and maybe another company will call me between 7 - 10 days if I qualify for a cellphone contract so you force people to take something they did not apply for.
Regards