Blue label connect is a ****

Absolutely terrible company. There is absolutely no customer service at all. I took a contract in December 2020. When I received the phone I advised Blue label that the phone is defective and I still waiting up to today for that to be resolved. After the month , the SIM card was not working. I also reported that , I was unable to use the aim card for 3 months and still they debited my account and every attempt to contact them is a failure. They keep saying we will call you back but nobody ever does. I have been trying to cancel this contract for 3 months now and I am unable to do so. They keep debiting my account. They are ******** and **********.