DM
Dixon M

1 reviews | Active since Jan 2021

15 Mar 2026, 16:06

Blue label connect I need funds back don't play dirty here

Did me dirty I was Makro Credit card blue label connect is debiting funds from my credit I need all my refund I have sent an email week still no response, I never had an agreement with blue label to take debit my credit I need all my funds back

0
Replies (5)
Blue Label Connect
Blue Label Connect's reply18 Mar 2026, 08:27
Official
Good day,

Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.

Kind regards
BLC Customer Service 
DM
Dixon M's update18 Mar 2026, 12:16
Reviewer Update
Blue label connect you're lying to me and use Makro as you're shield actually what kind of service is this yrrrrr damn poor service and filled with lies
Blue Label Connect
Blue Label Connect's reply19 Mar 2026, 08:17
Official
Good day,

Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.

Kind regards
BLC Customer Service 
DM
Dixon M's update19 Mar 2026, 11:31
Reviewer Update
Are you gonna get back to me or not
Blue Label Connect
Blue Label Connect's reply16 Apr 2026, 16:01
Official
 Good day,

As per feedback provided via email, following a review of the matter including the call recording, it has been confirmed that the interaction formed part of a legitimate sales process relating to a VAS product offered in conjunction with RCS/Makro account services. You were given the opportunity to review the call recording and confirmation has been made that you agreed to the subscription during the call.

Based on our findings, the call was conducted in line with the required internal processes and standard operating procedures, and the charges app**** are therefore in accordance with the agreed subscription.

Regards,
Tshepang