OP
Owen P
1 reviews | Active since Jun 2022
25 Sept 2025, 14:22
Blue Label Connect , Headache
An Agent from Blue Label calls and offers you a voucher for R300, But You are Charged R179. per month for a service you dont know how to access, when did I Sign a contract for ****? and for FOUR MONTHS trying to cancel this , you get a call from them and the lady tells you: you have used the voucher ???? Wow I dont even know know how to access the voucher , I certainly HOPE ITS FINALLY CANCELLED,
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Blue Label Connect's replyOfficial
26 Sept 2025, 08:39Good day,
Thank you for reaching out and bringing the matter to our attention, we apologize for any inconvenience caused to you. Kindly note that we have reviewed your query and would gladly say that the product was successfully cancelled upon your request. We do not strive in providing poor customer service to our clients, therefore assure that the matter will be handled accordingly.
Should you like us to assist you with anything else you may reach out to us on our email *** or call our customer care line on ***.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention, we apologize for any inconvenience caused to you. Kindly note that we have reviewed your query and would gladly say that the product was successfully cancelled upon your request. We do not strive in providing poor customer service to our clients, therefore assure that the matter will be handled accordingly.
Should you like us to assist you with anything else you may reach out to us on our email *** or call our customer care line on ***.
Kind regards
BLC Customer Care Team
Blue Label Connect's reply26 Sept 2025, 08:39
Official
Good day,
Thank you for reaching out and bringing the matter to our attention, we apologize for any inconvenience caused to you. Kindly note that we have reviewed your query and would gladly say that the product was successfully cancelled upon your request. We do not strive in providing poor customer service to our clients, therefore assure that the matter will be handled accordingly.
Should you like us to assist you with anything else you may reach out to us on our email *** or call our customer care line on ***.
Kind regards
BLC Customer Care Team
Thank you for reaching out and bringing the matter to our attention, we apologize for any inconvenience caused to you. Kindly note that we have reviewed your query and would gladly say that the product was successfully cancelled upon your request. We do not strive in providing poor customer service to our clients, therefore assure that the matter will be handled accordingly.
Should you like us to assist you with anything else you may reach out to us on our email *** or call our customer care line on ***.
Kind regards
BLC Customer Care Team