TF
Trevor F
1 reviews | Active since Nov 2019
20 Jul 2022, 14:25
BLUE LABEL CONNECT GIVING ME THE RUN AROUND.
I have called numerous times trying to find out when does my contract expire. And also want a staement from the start date i keep getting the run aroud saying they will escalate the query its over 2 months now that i been calling. I even asked to speak to manager and they refused. This annoying because i know my contract has come to an end and they will keep deducting from my bank account. Also they have no refrence for logged cals.
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Blue Label Connect's replyOfficial
20 Jul 2022, 14:47Good day Mr Fortune, As per our telephone conversation today at 14:30 PM, we would like to apologize for all overall service experience received, as this is not the service, we would like to offer to you, our customer. Be informed all concerns will be address with the relevant department as an incident of such nature should not occur again. Please be advised we have email your relevent contract statement and also advised on your contract end date. Should you require further assitance do not hesitate to contact us at ***.
Kind Regards,
Bruneil Paulsen
Kind Regards,
Bruneil Paulsen
Blue Label Connect's reply20 Jul 2022, 14:47
Official
Good day Mr Fortune, As per our telephone conversation today at 14:30 PM, we would like to apologize for all overall service experience received, as this is not the service, we would like to offer to you, our customer. Be informed all concerns will be address with the relevant department as an incident of such nature should not occur again. Please be advised we have email your relevent contract statement and also advised on your contract end date. Should you require further assitance do not hesitate to contact us at ***.
Kind Regards,
Bruneil Paulsen
Kind Regards,
Bruneil Paulsen