YN
Yamkela N
1 reviews | Active since Jun 2020
18 Oct 2022, 11:42
Blue Label Connect ***** Account Opening
Blue Label Connect **********ly opened an additional account after the only one I was aware of. I paid up/settled the one account I signed up for in June 2022, only to find out that there is an additional account with a different account number under my credit profile.
Helpful (0)
Replies (6)0
Replies (6)
Blue Label Connect's replyOfficial
18 Oct 2022, 12:28Good day Yamkela
We received your complaint. Kindly note there is only one contract from Blue Label Connect linked to your ID number.
Please take note that your account is with external debt collectors due to non/default payments on the account. Please contact the debt collector that has been collecting on your account to assist you with you ITC update on your credit profile.
If you received a paid-up letter from them kindly forward it to *** so that we can also request the ITC update from our side to the bureaus, also please send through a screenshot from your credit profile reflecting the 2 accounts, you can send this to *** as well.
We received your complaint. Kindly note there is only one contract from Blue Label Connect linked to your ID number.
Please take note that your account is with external debt collectors due to non/default payments on the account. Please contact the debt collector that has been collecting on your account to assist you with you ITC update on your credit profile.
If you received a paid-up letter from them kindly forward it to *** so that we can also request the ITC update from our side to the bureaus, also please send through a screenshot from your credit profile reflecting the 2 accounts, you can send this to *** as well.
Blue Label Connect's reply18 Oct 2022, 12:28
Official
Good day Yamkela
We received your complaint. Kindly note there is only one contract from Blue Label Connect linked to your ID number.
Please take note that your account is with external debt collectors due to non/default payments on the account. Please contact the debt collector that has been collecting on your account to assist you with you ITC update on your credit profile.
If you received a paid-up letter from them kindly forward it to *** so that we can also request the ITC update from our side to the bureaus, also please send through a screenshot from your credit profile reflecting the 2 accounts, you can send this to *** as well.
We received your complaint. Kindly note there is only one contract from Blue Label Connect linked to your ID number.
Please take note that your account is with external debt collectors due to non/default payments on the account. Please contact the debt collector that has been collecting on your account to assist you with you ITC update on your credit profile.
If you received a paid-up letter from them kindly forward it to *** so that we can also request the ITC update from our side to the bureaus, also please send through a screenshot from your credit profile reflecting the 2 accounts, you can send this to *** as well.
YN
Yamkela N's updateReviewer Update
18 Oct 2022, 15:45From your reply Please send me the asterisk ** written details as I don't know where to send what you requested. " kindly forward it to *********** so that we can also request the ITC update from our side to the bureaus, also please send it through a screenshot from your credit profile reflecting the 2 accounts, you can send this to *********** as well. "
YN
Yamkela N's update18 Oct 2022, 15:45
Reviewer Update
From your reply Please send me the asterisk ** written details as I don't know where to send what you requested. " kindly forward it to *********** so that we can also request the ITC update from our side to the bureaus, also please send it through a screenshot from your credit profile reflecting the 2 accounts, you can send this to *********** as well. "
YN
Yamkela N's updateReviewer Update
18 Oct 2022, 15:46my email address is ***
YN
Yamkela N's update18 Oct 2022, 15:46
Reviewer Update
my email address is ***
YN
Yamkela N's updateReviewer Update
05 Nov 2022, 11:25I am still awaiting feedback and have not received any reference number
YN
Yamkela N's update05 Nov 2022, 11:25
Reviewer Update
I am still awaiting feedback and have not received any reference number
Blue Label Connect's replyOfficial
09 Nov 2022, 09:32Good day Miss Ntlangule, kindly note the request to update the Credit Bureaus have been submitted to our collections department. Our sincere apologies for the inconvenience. Kindly not that we are dependent on the Bureau for the updating of your status and their feedback.
Thank you
Kind Regards
Sam
Thank you
Kind Regards
Sam
Blue Label Connect's reply09 Nov 2022, 09:32
Official
Good day Miss Ntlangule, kindly note the request to update the Credit Bureaus have been submitted to our collections department. Our sincere apologies for the inconvenience. Kindly not that we are dependent on the Bureau for the updating of your status and their feedback.
Thank you
Kind Regards
Sam
Thank you
Kind Regards
Sam
YN
Yamkela N's updateReviewer Update
09 Nov 2022, 13:11Thank you for this update, For reference and follow up purposes. May I please have the file name that you sent to the Credit Bureau.
YN
Yamkela N's update09 Nov 2022, 13:11
Reviewer Update
Thank you for this update, For reference and follow up purposes. May I please have the file name that you sent to the Credit Bureau.