Blue Label Connect - DO NOT USE THESE PEOPLE

Firstly, I want advise all NOT TO USE these people. Disputed the phone given to me cos the sales person told me that the phone was a Note15 and was worth R13000 to R14000. Phone received was a Ulephone, (never heard of this phone prior), and, the phone was a 3G phone. I stated that I was misled and they back to me saying that this was not the case. I asked for the recording which they said they will send to me in 72hrs. They debited my account on 12 December as opposed to the normal end of the month. Called them, they apologized for the early debit and also for not informing me of the early debit as they were supposed to. Asked for a Manager, said she was busy and she will call me back. I will get my lawyer to sort this out.