Blue label connect de*****s people by selling second hand phone and deducting money from their accounts then refuse them refunds.

This company sold me a second hand phone that was supposed to be repaired, I complained and never got assistance, I later got assistance because I reported that company here on hello Peter. They sent their courier guy to pick up the phone, I sent them proof on the email ***ca. now they telling me that I can't be refunded for their ***** commited against me by selling me a second hand phone on contract. This company is ripping people off monies by selling them second hand phone. My Capitec account number is ***. Please may my R445 be refunded immediately before I open a police case.