Blue Label Connect

I took out a phone contract in May 2022 from Blue Label Connect . I recieved the handset within the time they said. The evening i got the handset i put the sim card into the handset and it did not work.

I called them to enquire whats going on. They said that the sim must be faulty i must get a new one. Afrer a huge effort(I work very long hours and we have only 1 Cell C store in my Town) i got a new sim and called their tech department. The technician then asked me for the serial number on the sim card which i provided. He then asked me not to put the simcard in the handset for atleast 5 days. I waited 7 days to be sure. It still didnt register on the network when i put in the sim card.

I have been fighting with them since then cancelling debit after debit(those i could) they debit 2 different debiys for the same amount each month. Now they want me to get another simcard which i feel is not my responsibility. Theyre quick to debit your money but they are very reluctant to honor their part of the contract. I must take unpaid leave from my Job to go and get simcards for them so they can just waste my time further. So in wasting my time for them i lose money. It is not my responsibility to get a simcard. The money they must get is on time If i could rate -1000 stars i feel it is still to good a reveiw for BLUE LABEL CONNECT AS THEY ARE THIEVING **********. BEWARE SOUTH AFRICA. PASS THEIR WEBSITE WHEN ONLINE SHOPPING