BM
Bongani M

1 reviews | Active since Aug 2022

21 Aug 2022, 19:11

Blue label connect contract

I settled my account in June this, but blue label connect still appears unpaid when I check my credit score, why is that?

0
Replies (3)
Blue Label Connect
Blue Label Connect's reply22 Aug 2022, 11:43
Official
Good Day Bongani Mlotshwa, we sincerely apologize for any convenience caused, kindly note that we have sent your request to our accounts department for further assistance regarding your account update at the Credit Bureau.

Thank you

Kind Regards
Sam
BM
Bongani M's update23 Aug 2022, 21:19
Reviewer Update
May I please have your office number so that I can call and find out if the matter has been resolved?
Blue Label Connect
Blue Label Connect's reply25 Aug 2022, 11:52
Official
Good Day Bongan Mlotshwa , kindly note that we have submitted your payment update to the credit bureau, this process normally takes 90 days for them to update on their side. You are welcome to call them to check on the process.