1 reviews | Active since Aug 2016
Blue Label Connect Bad service
So where do I even start, what a bad company not just in turn around time but in overall member service the worst I have ever dealt with. I receive a cellphone from them , from day one it's a mess the worst experience ever, no network connection , Bluetooth doesn't work, cannot openore than one app at a time it's like I was back in 2000s with those phones and I bet you they would function better than this piece of **** they sent me. The sales lady foe starters promised me a phone with features that this phone does not even have. Then I spoke to a lady by name if Simone who told me that someone will call me never did I had to follow up everytime. The service is so bad from them I would not recommend blue label connect to even my worst enemy's.
I was then promised mind you 15 days ago that someone would collect the piece of **** phone and until today still the same I still have it , no courier at all. I think the CEOs of this company has no clue as to what the staff is doing it's pathetic. I have never been so frustrated by a phone that looses connection all the time . Not to mention apps and Bluetooth it's crazy I have YouTube premium amd with this phone you cannot enjoy endless music you have to go back and press start for next song or it looses signal from thw device to headphones . The phone I am talking about is the Uliphone note 15, people out there please don't even ettempt to buy it it's a piece of ****. Unless this phone is a production mistake on all levels .
But what I can say is that so far I think Blue Label Connect takes the cake for the company with the worse service and after market service. And definitely the best when it comes to over promise and under deliver 5 stars hands down.
I would not recommend blue label connect to any one , what a waste of my time and energy this is.
Service overall bad from this company.
Thank you for reaching out and sharing your experience. We sincerely apologize for the repeated inconvenience you've encountered with your device and the delay in communication regarding collection. Kindly note that we have sent you an email requesting more information to enable us to urgently assist you with your query.
Kindly check your emails and advise accordingly. And again, we apologize for the inconvenience caused.
Kind regards
BLC Customer Care Team
Thank you for reaching out and sharing your experience. We sincerely apologize for the repeated inconvenience you've encountered with your device and the delay in communication regarding collection. Kindly note that we have sent you an email requesting more information to enable us to urgently assist you with your query.
Kindly check your emails and advise accordingly. And again, we apologize for the inconvenience caused.
Kind regards
BLC Customer Care Team
