T
Terry
1 reviews | Active since May 2025
29 Apr 2026, 15:24
Blue label connect are accusing their valued customers for non payment
Blue label connect are accusing their valued customers for non payment. I pay them a monthly fee of R479 debited from my account.
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Replies (2)0
Replies (2)
Blue Label Connect's replyOfficial
30 Apr 2026, 11:11Good day,
We acknowledge the concerns raised and confirm that the matter is currently being attended to. In order to proceed with a full review and ensure accuracy, we have requested the relevant supporting documents from you via email.
Once the necessary documentation is received, the case will be escalated for further assessment and feedback will be provided.
Regards,
Tshepang
We acknowledge the concerns raised and confirm that the matter is currently being attended to. In order to proceed with a full review and ensure accuracy, we have requested the relevant supporting documents from you via email.
Once the necessary documentation is received, the case will be escalated for further assessment and feedback will be provided.
Regards,
Tshepang
Blue Label Connect's reply30 Apr 2026, 11:11
Official
Good day,
We acknowledge the concerns raised and confirm that the matter is currently being attended to. In order to proceed with a full review and ensure accuracy, we have requested the relevant supporting documents from you via email.
Once the necessary documentation is received, the case will be escalated for further assessment and feedback will be provided.
Regards,
Tshepang
We acknowledge the concerns raised and confirm that the matter is currently being attended to. In order to proceed with a full review and ensure accuracy, we have requested the relevant supporting documents from you via email.
Once the necessary documentation is received, the case will be escalated for further assessment and feedback will be provided.
Regards,
Tshepang
Blue Label Connect's replyOfficial
04 May 2026, 09:45Good day,
Following a detailed review of your account and our telephonic conversation on 30 April 2026, please be advised that all recorded payments received have been verified and are deemed accurate as reflected on your account.
Furthermore, kindly note that there is an outstanding balance accrued from 12 February 2026 to date. (Due to the sensitive nature of this information, the detailed breakdown has been sent to you via email for your review).
Should you have any supporting documentation indicating otherwise, kindly forward it to *** so that we may re-review the matter further and assist accordingly.
Should you require any clarification or wish to make payment arrangements regarding the outstanding balance, please do not hesitate to contact us.
Regards,
Tshepang
Following a detailed review of your account and our telephonic conversation on 30 April 2026, please be advised that all recorded payments received have been verified and are deemed accurate as reflected on your account.
Furthermore, kindly note that there is an outstanding balance accrued from 12 February 2026 to date. (Due to the sensitive nature of this information, the detailed breakdown has been sent to you via email for your review).
Should you have any supporting documentation indicating otherwise, kindly forward it to *** so that we may re-review the matter further and assist accordingly.
Should you require any clarification or wish to make payment arrangements regarding the outstanding balance, please do not hesitate to contact us.
Regards,
Tshepang
Blue Label Connect's reply04 May 2026, 09:45
Official
Good day,
Following a detailed review of your account and our telephonic conversation on 30 April 2026, please be advised that all recorded payments received have been verified and are deemed accurate as reflected on your account.
Furthermore, kindly note that there is an outstanding balance accrued from 12 February 2026 to date. (Due to the sensitive nature of this information, the detailed breakdown has been sent to you via email for your review).
Should you have any supporting documentation indicating otherwise, kindly forward it to *** so that we may re-review the matter further and assist accordingly.
Should you require any clarification or wish to make payment arrangements regarding the outstanding balance, please do not hesitate to contact us.
Regards,
Tshepang
Following a detailed review of your account and our telephonic conversation on 30 April 2026, please be advised that all recorded payments received have been verified and are deemed accurate as reflected on your account.
Furthermore, kindly note that there is an outstanding balance accrued from 12 February 2026 to date. (Due to the sensitive nature of this information, the detailed breakdown has been sent to you via email for your review).
Should you have any supporting documentation indicating otherwise, kindly forward it to *** so that we may re-review the matter further and assist accordingly.
Should you require any clarification or wish to make payment arrangements regarding the outstanding balance, please do not hesitate to contact us.
Regards,
Tshepang