Blue Label Connect

I'm wtiting again dissapointed with Blue Label Connect and some of their staff that is rude to clients when calling. I've been waiting for their call since last year regarding the conrtact that I had with them since 2019 and it expired on 2021 August instead of them renewing it they are still deducting my money and when I call them I don't get any feedback since last year. What they will do they will just hung up the phone while I'm speaking.