1 reviews | Active since Jan 2025
Blue Label Connect ****!
On Monday I was called by thier telesales consultant who told me I had won a voucher with my RCS account, and I would receive an SMS with the voucher code. They did not ask for my personal information (ID and Adress), but they knew my name, and asked for confirmation of date of birth.
When I went to check with RCS they advised that there was no such thing and that Blue Label is a mobile Subscription service, and that they were a Callcenter once used. I have been from pillar to post trying to contact them onto the "phone numbers" that they give out to ensure canceling this subscription that I know I would never agree to. When I called thier head office, the guy on switchboard says that he cannot transfer me to the cancellation department and gives me ANOTHER NUMBER THAT DOES NOT EXIST ***). When I dialed back to the head office again - ***, the same gentleman then says he can't help me on the switch board. I eventually found an email address and have not yet been contacted - BECAUSE THE EMAIL ADDRESS (***) CANNOT BE FOUND 😤😤😤😤
We would like to apologize for the inconvenience caused to you, kindly note that we have sent you an email from our email address ***, requesting for additional information. Kindly respond to the email with required information to enable us to assist you promptly.
Regards
BLC Customer Care Team
We would like to apologize for the inconvenience caused to you, kindly note that we have sent you an email from our email address ***, requesting for additional information. Kindly respond to the email with required information to enable us to assist you promptly.
Regards
BLC Customer Care Team
