DC
Daphne C
1 reviews | Active since May 2024
22 May 2024, 15:17
Blue label connect
They phned me offering me a contract phone Samsung A72 with 5gigs a month but instead they send a ZTE 7540N worth R1300 at the shops and 1gig for the 1st month only, but they deducting R439 that's more thn R10 000 after 24 months for a R1300 phne, I'm not happy at all, keep calling thm they sending me frm pillar to post, sensed emails no reply, getting real fed up, need their adress so I can send the phne bck.
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Replies (3)0
Replies (3)
Blue Label Connect's replyOfficial
23 May 2024, 09:24Good day,
Please note that we have note received any logged query for the above id number and we apologize for that, if you had called before please provide us with the number you called, the name of the agent you spoke to if you still remember and the number you used to call us.
Kindly note that we have also escalated the query for cancellation and feedback will be provided.
Regards,
Nkundele
Please note that we have note received any logged query for the above id number and we apologize for that, if you had called before please provide us with the number you called, the name of the agent you spoke to if you still remember and the number you used to call us.
Kindly note that we have also escalated the query for cancellation and feedback will be provided.
Regards,
Nkundele
Blue Label Connect's reply23 May 2024, 09:24
Official
Good day,
Please note that we have note received any logged query for the above id number and we apologize for that, if you had called before please provide us with the number you called, the name of the agent you spoke to if you still remember and the number you used to call us.
Kindly note that we have also escalated the query for cancellation and feedback will be provided.
Regards,
Nkundele
Please note that we have note received any logged query for the above id number and we apologize for that, if you had called before please provide us with the number you called, the name of the agent you spoke to if you still remember and the number you used to call us.
Kindly note that we have also escalated the query for cancellation and feedback will be provided.
Regards,
Nkundele
DC
Daphne C's updateReviewer Update
25 May 2024, 02:35*** that's the nr can't remember the agents name, and 2ndly I refuse to pay cancelation fee of more or less R6000 for a phne worth R1300 that's rediculous
DC
Daphne C's update25 May 2024, 02:35
Reviewer Update
*** that's the nr can't remember the agents name, and 2ndly I refuse to pay cancelation fee of more or less R6000 for a phne worth R1300 that's rediculous
Blue Label Connect's replyOfficial
03 Jun 2024, 12:30Good day,
Please note that you have to cancel within 7 days cooling off period in order for you not to be charged for cancellation.
No ticket was logged within 7 days for cancellation from you hence you are being charged for the cancellation.
Regards,
Nkundele
Please note that you have to cancel within 7 days cooling off period in order for you not to be charged for cancellation.
No ticket was logged within 7 days for cancellation from you hence you are being charged for the cancellation.
Regards,
Nkundele
Blue Label Connect's reply03 Jun 2024, 12:30
Official
Good day,
Please note that you have to cancel within 7 days cooling off period in order for you not to be charged for cancellation.
No ticket was logged within 7 days for cancellation from you hence you are being charged for the cancellation.
Regards,
Nkundele
Please note that you have to cancel within 7 days cooling off period in order for you not to be charged for cancellation.
No ticket was logged within 7 days for cancellation from you hence you are being charged for the cancellation.
Regards,
Nkundele