SK
Samantha K
1 reviews | Active since Sept 2023
28 Jun 2024, 09:48
Blue Label connect
I am not happy with Blue Label connect. Last month they took 2 payments from me. When I reported it to Hello Peter they resolved the problem and said my payment will go off on the 3rd of each month. Now last night the 27th of June I received a notification that Blue Label connect deducted money.. now I ask why give a customer payment options but they do as they please. Seriously is this going to continue happening every month???
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Replies (2)SK
Samantha K's updateReviewer Update
01 Jul 2024, 09:07Once again this company deducts money on the wrong date. What on earth is going on. Who is not doing their job properly. I have a set date why don't you apply to the contract by you expect customers to. That is how you catch customers. I'm disgusted. I wish I never took out a contract with you. This problem is continues on a monthly basis. I want this solved immediately please.
SK
Samantha K's update01 Jul 2024, 09:07
Reviewer Update
Once again this company deducts money on the wrong date. What on earth is going on. Who is not doing their job properly. I have a set date why don't you apply to the contract by you expect customers to. That is how you catch customers. I'm disgusted. I wish I never took out a contract with you. This problem is continues on a monthly basis. I want this solved immediately please.
Blue Label Connect's replyOfficial
09 Jul 2024, 12:50Good day Miss Kruger
We apologize for the inconvenience caused.
Please note that we have escalated your billing dispute to our accounts department for assistance with updating your billing strike date.
Should you want to directly follow up our accounts department, you may do so using the contact number *** or emailing them on ***ca
Reference number: 352626
Kind regards
Thembinkosi
We apologize for the inconvenience caused.
Please note that we have escalated your billing dispute to our accounts department for assistance with updating your billing strike date.
Should you want to directly follow up our accounts department, you may do so using the contact number *** or emailing them on ***ca
Reference number: 352626
Kind regards
Thembinkosi
Blue Label Connect's reply09 Jul 2024, 12:50
Official
Good day Miss Kruger
We apologize for the inconvenience caused.
Please note that we have escalated your billing dispute to our accounts department for assistance with updating your billing strike date.
Should you want to directly follow up our accounts department, you may do so using the contact number *** or emailing them on ***ca
Reference number: 352626
Kind regards
Thembinkosi
We apologize for the inconvenience caused.
Please note that we have escalated your billing dispute to our accounts department for assistance with updating your billing strike date.
Should you want to directly follow up our accounts department, you may do so using the contact number *** or emailing them on ***ca
Reference number: 352626
Kind regards
Thembinkosi