JL
Jezal L
1 reviews | Active since Dec 2016
28 Mar 2026, 14:43
Blue Label Connect *****
Blue label connect has been *****ulently charging me an amount of R179.00, for mobile data i have not been receiving on my Edgars account. Whenever i try to contact their contact centre, the line states that they not available for an hour and disconnects. I have not agreed or signed for any contract with this company and i am now going to open a ***** case. I want my money back.
Helpful (0)
Replies (2)0
Replies (2)
Blue Label Connect's replyOfficial
30 Mar 2026, 10:29 Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Blue Label Connect's reply30 Mar 2026, 10:29
Official
Good day,
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Thank you for reaching out and bringing the matter to our attention, we would like to apologize for the inconvenience caused. Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Kind regards
BLC Customer Service
Blue Label Connect's replyOfficial
17 Apr 2026, 16:45Good day,
Please note that your query has been investigated and feedback has been provided via email.
The DYT (DressYourTech) subscription was activated with your consent and is a value-added service linked to your account, which includes monthly voucher benefits. The service has since been cancelled as requested.
The DYT (DressYourTech) subscription was activated with your consent and is a value-added service linked to your account, which includes monthly voucher benefits. The service has since been cancelled as requested.
Based on the review conducted, the subscription was confirmed as valid and billed in line with the agreed terms and conditions. As such, no refund is applicable.
Proof of voucher notifications has been provided to you via email, and the sales call recording is available should you wish to review it.
Regards,
Tshepang
Tshepang
Blue Label Connect's reply17 Apr 2026, 16:45
Official
Good day,
Please note that your query has been investigated and feedback has been provided via email.
The DYT (DressYourTech) subscription was activated with your consent and is a value-added service linked to your account, which includes monthly voucher benefits. The service has since been cancelled as requested.
The DYT (DressYourTech) subscription was activated with your consent and is a value-added service linked to your account, which includes monthly voucher benefits. The service has since been cancelled as requested.
Based on the review conducted, the subscription was confirmed as valid and billed in line with the agreed terms and conditions. As such, no refund is applicable.
Proof of voucher notifications has been provided to you via email, and the sales call recording is available should you wish to review it.
Regards,
Tshepang
Tshepang