SM
SIMPHIWE M

1 reviews | Active since Dec 2025

09 Jun 2026, 15:02

Blue label clearly ****s people

I have been promised a call recording on the 22nd of December 2025 but when they have to deliver they are making excuses

0
Replies (1)
Blue Label Connect
Blue Label Connect's reply10 Jun 2026, 13:03
Official
Good day,

Thank you for reaching out and bringing the matter to our attention. As per our telephone conversation please see below feedback. We acknowledge your request for a copy of the sales call recording. In an effort to accommodate your request and ensure transparency, we offered you the opportunity to listen to the call recording. However, this option was declined. Unfortunately, due to system limitations and email security restrictions, we are unable to provide call recordings electronically via email or in a downloadable format as this is stored on a 3rd party server. To assist you further and to provide access to the contents of the interaction, we supp**** a written transcript of the sales call. The transcript was prepared from the available call recording and reflects the substance and material aspects of the conversation between the agent and customer. We remain satisfied that reasonable steps have been taken to provide access to the information requested within the limitations of our systems and processes.  Should you wish to discuss any specific portion of the transcript or require clarification regarding the contents of the sales interaction, we will gladly review the matter further and provide any available assistance.

Also note that should you wish to go over the transcript while listening to the call we can arrange that for you.

Regards
Gudani