Blue connect , ****mers in suits

i refused to take their very cheap phone for the amount of money i pay monthly, but the sales rep kept convincing me that id get the phone i want in 3 months. now the story has changed, they only give another phone in 24 months. fine i was ****med, i am over that part

then a consulted from them called me last week and said she wanted to update my debit information, and insisted i accept the payment confirmation on my banking app. kanti no, she is adding a second debit mandate . so now i am paying twice the agreed debit. for a phone that is worth R200 A MONTH i am paying R900. Capitec says they cant do anything to help. i called the ****mers to cancel the additional mandate but having seen the ***** they are, i doubt they will cancel it. maybe i must accept a made a deal with the devil