WD
Wiaan D
1 reviews | Active since Sept 2026
01 Sept 2026, 09:47
Blu label connect stay away.
Worst experience ever.
Debiting double and then debiting again.
I’m always in arrears.
My contract finished this month but the still debiting. Apparently outstanding fees for a cheap phone worth less than R2000. I do not recommend at all. Terrible service. Doesn’t even deserve one star. They just debit during the month not Evens on the 25th. Tried calling them and then guess what?? The number is not in service. What a joke. Multiple emails no replies. Pathetic service.
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Replies (1)
Blue Label Connect's replyOfficial
01 Sept 2026, 09:58Good morning, Mr. Dirkse.
We’re really sorry to hear about your experience and understand how frustrating it must be to see unexpected or repeated deductions, especially after your contract has reached its end date.
This is certainly not the experience we want for our customers. We would appreciate the opportunity to look into your account and investigate the deductions, any outstanding amount, and the status of your contract to ensure that everything has been correctly processed.
We also apologise for the difficulty you experienced when trying to contact us and for the lack of response to your emails. Your feedback is important to us, and we will ensure that your concerns are properly addressed.
Thank you for bringing this to our attention.
Kind Regards
Lee-Anne
We’re really sorry to hear about your experience and understand how frustrating it must be to see unexpected or repeated deductions, especially after your contract has reached its end date.
This is certainly not the experience we want for our customers. We would appreciate the opportunity to look into your account and investigate the deductions, any outstanding amount, and the status of your contract to ensure that everything has been correctly processed.
We also apologise for the difficulty you experienced when trying to contact us and for the lack of response to your emails. Your feedback is important to us, and we will ensure that your concerns are properly addressed.
Thank you for bringing this to our attention.
Kind Regards
Lee-Anne
Blue Label Connect's reply01 Sept 2026, 09:58
Official
Good morning, Mr. Dirkse.
We’re really sorry to hear about your experience and understand how frustrating it must be to see unexpected or repeated deductions, especially after your contract has reached its end date.
This is certainly not the experience we want for our customers. We would appreciate the opportunity to look into your account and investigate the deductions, any outstanding amount, and the status of your contract to ensure that everything has been correctly processed.
We also apologise for the difficulty you experienced when trying to contact us and for the lack of response to your emails. Your feedback is important to us, and we will ensure that your concerns are properly addressed.
Thank you for bringing this to our attention.
Kind Regards
Lee-Anne
We’re really sorry to hear about your experience and understand how frustrating it must be to see unexpected or repeated deductions, especially after your contract has reached its end date.
This is certainly not the experience we want for our customers. We would appreciate the opportunity to look into your account and investigate the deductions, any outstanding amount, and the status of your contract to ensure that everything has been correctly processed.
We also apologise for the difficulty you experienced when trying to contact us and for the lack of response to your emails. Your feedback is important to us, and we will ensure that your concerns are properly addressed.
Thank you for bringing this to our attention.
Kind Regards
Lee-Anne