Blocking a phone and sim card

<p>on the 17th december 2016 I lost my phone and as a usual subscriber to to RMCS, called in and requested for my phone and sim to be blocked. On sunday was told that the admin department was closed and I was content with that decision, I called in on Monday and was told there is a form to be filled in and was given the following ref number EDBL ********** 872018 and I waited till today around 8: 35 Tuesday (20/12/2016) I called and was given a new ref number EDSW ********** 873146, was told that the company tried to call me but no miss call I could see from my phone and I was still calm about this and waited till around 3pm and no one had contacted me from this company at. I AM SO STRESSING ABOUT THE APPS ON MY PHONE AND KEEP SEEING MY PHONE ON THE GOOGLE WORLD BEING USED BUT I CONT ALOCATE IT YET. NOTHING UPSETS ME AS THIS THAT THIS COMPANY DOES NOT CARE ABOUT THE PERSONAL INFORMATION OR APPS ON ONES PHONE THAT MIGHT AFFECT ONE FINANCIALLY. SO TODAY I GOT THROUGH TO A GUY CALLED LITHU DLAMINI WITH A STINKING ATTITUDE THAT I HAVE EVER RECIEVED FROM ANYONE IN THE WORLD WHEN IT COMES TO CUSTOMER SERVICE I MUST SAY THAT THE COMPANY IS RUNNED BY IDIOTS OR YOU GUYS HAVE EMPLOYED IDIOTS THAT DONT KNOW WHAT THEY DOING AND ALSO WHEN YOU REQUEST FOR A MANAGER YOU TOLD THAT THERE IS NO MANAGER BUT A MINI CIRCUS COMPANY AFTER THIS WHOLE THIS I WANT MY CONTRACT TERMINATED I CANNOT DEAL WITH *********** PEOPLE THAT ANSWER MEMBERS OR CUSTOMERS RUDE OVER THE PHONE.</p>