RP
Rakatsa P

1 reviews | Active since Feb 2025

04 Feb 2025, 15:35

Blatant Theft And Horrible Service

The absolute worst service from this company. I purchased a total of R900 worth of electricity and never received the tokens. It's been 2months now and about 8 phone calls later and still nothing has been done!!!I keep being told they will escalate to a manager/supplier and they'll call back but absolutely no bl**dy feedback. This is daylight *******, it's absolutely ridiculous guys. How is this fair or possible? Either send me the tokens or refund me!

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Replies (2)
RP
Rakatsa P's update17 Feb 2025, 14:08
Reviewer Update
Good day, i send all that information to "***" 10 days ago on the 7th Feb 2025, and again sent a follow-up email&called 3 days ago as the 1st one wasn't acknowledged, and i still haven't received any feedback.
RP
Rakatsa P's update11 Mar 2025, 08:40
Reviewer Update
@bluelabelconnect It's now been over a month since i sent the email as requested and i haven't even received a single response after numerous follow-ups and calls to your call centre!!!How in the world is this a legitimate business??