NM
Ndileka M

1 reviews | Active since Jan 2022

29 Feb 2024, 12:23

Bad service - seems like abit off

My mother got a phone and insurance with Blue Connect and she lost the phone last year 2023 however however the customer services desk does not know anything about any process , The waste of funds incurred travelling just to get a proper response and advise is horrible The customer service is horrible shame

0
Replies (2)
Blue Label Connect
Blue Label Connect's reply05 Mar 2024, 09:22
Official
Good day,

We apologize for the bad service you received.

Please note that blue label connect only offers Cellphone Contracts, but we don't sell insurance services, however clients can insure their devices with other companies that offer insurance. 


Regards,
Nkundele 
Blue Label Connect
Blue Label Connect's reply05 Mar 2024, 09:23
Official
Good day,

We apologize for the bad service you received.

Please note that blue label connect only offers Cellphone Contracts, but we don't sell insurance services, however clients can insure their devices with other companies that offer insurance. 


Regards,
Nkundele