BAD SERVICE: I have been paying for data I do not even use

The worst **** ever. I found out that in addition to my monthly Jet Statement I am paying for data that I don't even use, for over 2 YEARS!! How is that possible????

I asked for a Cancellation and Refund for this subscription, it cost me R39.99, which seems like nothing but it is just extra money they are making on the side for a service I don't even own.

I was given a CancelProduct Ref ***, which upon completion, was only for a cancellation. This means to get my Refund, I had to log in another call.

CancelProduct ***-***. I have not received any feedback regarding this. Can someone at RMCS just explain what is going on???????