PL
Philadelphia L
1 reviews | Active since Apr 2020
14 Jan 2022, 09:21
Bad service from Blue label connect
Last week I wrote a review about horrible service I received from blue label connect. They responded same day on Friday that they will email me. To this day, I haven’t received an email or a call from them and the sim swap has still not been done. Can they just cancel this contract so that my mom can move on from this bad service. @Jet & Edgars needs to help as this is their third party service provider.
Helpful (0)
Replies (1)0
Replies (1)PL
Philadelphia L's updateReviewer Update
14 Jan 2022, 09:31I just spoke to a consultant called Miriam and she further insults my intelligence by asking me if I know that 72 working hours is 8 days. Their consultants are rude and know nothing about customer service. A simple sim swap takes over 2 weeks to be done and when you call the call centre no help is forthcoming. @edgars and @jet needs to do something about the third party service providers they recommend to their clients. Clients at the time don’t even know that there is a third party service provider and only when there’s a problem do they get to know that.
PL
Philadelphia L's update14 Jan 2022, 09:31
Reviewer Update
I just spoke to a consultant called Miriam and she further insults my intelligence by asking me if I know that 72 working hours is 8 days. Their consultants are rude and know nothing about customer service. A simple sim swap takes over 2 weeks to be done and when you call the call centre no help is forthcoming. @edgars and @jet needs to do something about the third party service providers they recommend to their clients. Clients at the time don’t even know that there is a third party service provider and only when there’s a problem do they get to know that.