Bad service from Blue label

After calling Blue label for months to stop deducting money from my bank account after paying off in September 2023, 6 months down the line my case is still taken to "the above people", money is still being deducted from my account and I cannot stop the deduction. I last received a phone call and email from Rebecca Mulaudzi reassuring me that my matter will be resolved after further investigations in November 2023, till to this day when I call blue label my matter is being taken to "the people above". Never make any deals with blue label as they are not reliable to their investigations.