Bad service

Good day, I am writing this review as concern customer for Bluelabel connect, I my phone was ****** 29 March 2024, I contacted Bluelabel connect on 8 April 2024 to be assisted with simswap as my cellphone is contracted to them. One of the consultant assured me that the sim will active after 72 hours. I waited for the 72 hour’s period to lapse and I phoned them again to check if sim activated but I was given another 72 hours waiting period but still the SIM card still not activated. Last week Friday I went Edgar’s shop Brooklyn as work together with Bluelabel connect with hopes that I will be assisted, but still with no success. I have made many numerous calls to Bluelabel connect with no help. Today called them again to check if my SIM card is active, but they referred me to Vodacom to assist me. I went to Vodacom shop for assistance but unfortunately they showed me the record on their system that my number is contracted with Bluelabel connect. Bad service is indeed exist from Bluelabel connect.