Bad Service and Product

It has been a year that my mother in law has been struggling to get Blue Label to fix the phone they gave her on contract, the battery lasts maybe 4 hours if you are lucky. They took the phone then could not factory reset it because they needed a password, that was last year. In May they took the phone and lost it, she only got it back two week ago and it was not right, she sent it again and got it back Friday and now the battery is still not working.

They refuse that she may speak to a manager, she has to pay over R10 000.00 for this contract for something that does not work.

Stay away from them.