MS
Michelle S
1 reviews | Active since Jun 2022
28 Jun 2022, 15:11
Bad service
I think this is the worse place for customer service,consultants that is just so reluctant to assist because of turn around times.
My debit went off twice and I am so frustrated because I have been struggling for them to change it to a new account.
The consultant refused to give me her surname because she said they are also not allowed to give out their surname her name is Fatima. What century are these from.
The service really sucks big time I will not recommend this product to any person. Why do you want to have dealings with people you can't talk to
Helpful (0)
Replies (2)0
Replies (2)
Blue Label Connect's replyOfficial
29 Jun 2022, 10:16Good Day Ms. Shimidzu we sincerely apologise for the frustration and any inconvenience caused. We will get a consultant to call you shortly and assist you accordingly.
Blue Label Connect's reply29 Jun 2022, 10:16
Official
Good Day Ms. Shimidzu we sincerely apologise for the frustration and any inconvenience caused. We will get a consultant to call you shortly and assist you accordingly.
MS
Michelle S's updateReviewer Update
07 Jul 2022, 08:49We are in the 7th day of July already and i have not received my refund from this company is this fair they have asked for my banking details , i have sent everything i have called their call centre yesterday and i asked to speak to the manager which was not available according to Avuyile (consultant) he took my number and this person was suppose to phone me back i am still waiting. So the message that i am getting from them is that they dont care because i am reviewing them here hoping that the attitude will change but it does not. I wonder if the CEO of this company is aware of this. I would like him to hear this pls if anyone has a number for the CEO of BLUE LABEL CONNECT PLS MAY I HAVE IT.
MS
Michelle S's update07 Jul 2022, 08:49
Reviewer Update
We are in the 7th day of July already and i have not received my refund from this company is this fair they have asked for my banking details , i have sent everything i have called their call centre yesterday and i asked to speak to the manager which was not available according to Avuyile (consultant) he took my number and this person was suppose to phone me back i am still waiting. So the message that i am getting from them is that they dont care because i am reviewing them here hoping that the attitude will change but it does not. I wonder if the CEO of this company is aware of this. I would like him to hear this pls if anyone has a number for the CEO of BLUE LABEL CONNECT PLS MAY I HAVE IT.