bad service

I am so disappointed on them First, they were harassing me to take a contract and i ended up taking nothing, only to find out from courierit that the driver was ****** with all the parcels, and blue label has been made aware of the case# and all. I called them twice to find out what the next step would be. I was promised callbacks, but no one calls me back after staying at home fr 3days bcz i have been getting the annoying sms from thm or the company they chose to do delevaries with