JM
JOHANNES M
1 reviews | Active since Nov 2019
25 Nov 2025, 13:32
Bad service
Good day
Can anyone assist me with this reference number CAS-***-H5M0H9 I have bought an electricity voucher and when I try to load it I’m getting error message as per email I’ve send to you guys but you don’t even bother to refund me I don’t have electricity
Helpful (0)
Replies (3)0
Replies (3)
Blue Label Connect's replyOfficial
26 Nov 2025, 09:45Good day,
Thank you for reaching out and bringing the matter to our attention, we would firstly like to apologize for the inconvenience caused. Kindly note that we have reviewed your query and have sent you an email requesting for more information to enable us to assist you promptly.
Once again, we apologize as we do not strive in providing poor customer service to our customers.
Kind regards,
BLC Customer Care Service
Thank you for reaching out and bringing the matter to our attention, we would firstly like to apologize for the inconvenience caused. Kindly note that we have reviewed your query and have sent you an email requesting for more information to enable us to assist you promptly.
Once again, we apologize as we do not strive in providing poor customer service to our customers.
Kind regards,
BLC Customer Care Service
Blue Label Connect's reply26 Nov 2025, 09:45
Official
Good day,
Thank you for reaching out and bringing the matter to our attention, we would firstly like to apologize for the inconvenience caused. Kindly note that we have reviewed your query and have sent you an email requesting for more information to enable us to assist you promptly.
Once again, we apologize as we do not strive in providing poor customer service to our customers.
Kind regards,
BLC Customer Care Service
Thank you for reaching out and bringing the matter to our attention, we would firstly like to apologize for the inconvenience caused. Kindly note that we have reviewed your query and have sent you an email requesting for more information to enable us to assist you promptly.
Once again, we apologize as we do not strive in providing poor customer service to our customers.
Kind regards,
BLC Customer Care Service
JM
JOHANNES M's updateReviewer Update
27 Nov 2025, 09:55I have responded to your emails two days back and haven’t received my refund or working voucher
JM
JOHANNES M's update27 Nov 2025, 09:55
Reviewer Update
I have responded to your emails two days back and haven’t received my refund or working voucher
Blue Label Connect's replyOfficial
28 Nov 2025, 14:58Good day,
Thank you for reaching out to us.
Kindly note that we have sent a correspondence to the email we initially sent you, we apologize for any inconvenience caused. We are committed in providing resolution to your query.
Kind regards
BLC Customer Care Team
Thank you for reaching out to us.
Kindly note that we have sent a correspondence to the email we initially sent you, we apologize for any inconvenience caused. We are committed in providing resolution to your query.
Kind regards
BLC Customer Care Team
Blue Label Connect's reply28 Nov 2025, 14:58
Official
Good day,
Thank you for reaching out to us.
Kindly note that we have sent a correspondence to the email we initially sent you, we apologize for any inconvenience caused. We are committed in providing resolution to your query.
Kind regards
BLC Customer Care Team
Thank you for reaching out to us.
Kindly note that we have sent a correspondence to the email we initially sent you, we apologize for any inconvenience caused. We are committed in providing resolution to your query.
Kind regards
BLC Customer Care Team