PM
Petunia M

1 reviews | Active since May 2017

22 May 2017, 22:42

BAD SERVICE

<p>I received a call from RMCS in February asking if I was interested in airtime contract, I refused and when they tried to explain further about it I dropped the call. On March 15 my phone was topped up with R50 airtime. I didn't know where it came from as the massage didn't have much information. End of March I received a statement from JET showing the amount of over R200 I owed for a contract I didn't approve of. I went to Jet Jabulani Mall on two (2) occasions.....they called RMCS. The number was either busy or rang without being picked up. I was given the number to try it myself. Numerous time's I called it its either busy or just rings. I don't want this contract and now they are billing my account</p> <p>Some of the phone applications are not working, simple things I fix I can nolonger do (managing my fone account) I had to call the service provider who told me they can't help me as my phone account is being handled by RMCS number ********** 011 which rings forever if nt engaged!!!</p>

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Replies (1)
Blue Label Connect
Blue Label Connect's reply23 May 2017, 10:02
Official

Good day Petunia

Thank you for raising your query with us, we will contact you shortly to resolve.

Thank you

Ruth