DN
Dumile N
1 reviews | Active since Aug 2024
30 May 2026, 22:55
Bad service
R479 x 12 months for a R700 worth of a cell phone.
Within 3 months of use the phone broke.
They promised to come and collect, since now they are coming, but I'm still paying. For the old model phone.
Helpful (0)
Replies (2)0
Replies (2)
Blue Label Connect's replyOfficial
03 Jun 2026, 14:37Good day,
Thank you for reaching out and bringing the matter to our attention.
Following our telephonic conversation please be advised that your query has been escalated for repairs.
Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Regards
Tshepang
Thank you for reaching out and bringing the matter to our attention.
Following our telephonic conversation please be advised that your query has been escalated for repairs.
Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Regards
Tshepang
Blue Label Connect's reply03 Jun 2026, 14:37
Official
Good day,
Thank you for reaching out and bringing the matter to our attention.
Following our telephonic conversation please be advised that your query has been escalated for repairs.
Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Regards
Tshepang
Thank you for reaching out and bringing the matter to our attention.
Following our telephonic conversation please be advised that your query has been escalated for repairs.
Kindly note that we are currently reviewing your query and will provide you with feedback promptly.
Regards
Tshepang
Blue Label Connect's replyOfficial
04 Jun 2026, 11:46Good day,
Hope you are well.
As per our telephonic conversation, please be advised that we have escalated your repair query and a confirmation has been made that the device will be collected on the 8th of June 2026 by courier.
Please note that an email has been sent to your designated email address with the details for collection.
If you require any further assistance, feel free to contact us.
Regards
Tshepang
Hope you are well.
As per our telephonic conversation, please be advised that we have escalated your repair query and a confirmation has been made that the device will be collected on the 8th of June 2026 by courier.
Please note that an email has been sent to your designated email address with the details for collection.
If you require any further assistance, feel free to contact us.
Regards
Tshepang
Blue Label Connect's reply04 Jun 2026, 11:46
Official
Good day,
Hope you are well.
As per our telephonic conversation, please be advised that we have escalated your repair query and a confirmation has been made that the device will be collected on the 8th of June 2026 by courier.
Please note that an email has been sent to your designated email address with the details for collection.
If you require any further assistance, feel free to contact us.
Regards
Tshepang
Hope you are well.
As per our telephonic conversation, please be advised that we have escalated your repair query and a confirmation has been made that the device will be collected on the 8th of June 2026 by courier.
Please note that an email has been sent to your designated email address with the details for collection.
If you require any further assistance, feel free to contact us.
Regards
Tshepang